Is that a problem to tell customers that the feature they've been waiting for is under development when it's not?
Don't lie, it'll take a long time before you get people's trust back!
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Yes, the new feature will arrive soon, I promise (in one year's time) |
It doesn't mean you should always say the truth though. Saying you can't answer and changing subject is perfectly fine.
If people keep pressing for answers, keep strong and ask questions yourself.
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