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I'm told that we've always done things like that, why change now?

We've all heard before that you shouldn't change a winning team and it's true to an extent. However in markets where changes are happening constantly, it's better not to have all your eggs in one basket or else you'll risk loosing it all to other businesses who keep innovating.

I've always smoked, why should I change? Some habits are hard to kick indeed

If an old habit is an excuse not to try something new, then that's sad. If you're not the person in charge, then your mission becomes to change that with tact and at the right time. Immediate change is sometimes impossible for processes that have been going on for ages, unless a disruption occurs (like a pandemic for example!).

Be careful though of not breaking things that work: if you don't monitor closely the effect of changes then you could easily do unproductive changes that will hurt your business. Monitor and get feedback on your actions to make sure you're going in the right direction... and prove effectiveness with concrete figures if needs be.


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