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Simplify everything

We've all given up in front of difficult situations at least one. That's human, everybody does it. Are you tired and have you received a long email? Chances are you won't read it fully.

Keep things simple so that even someone who doesn't understand what you do can follow along.

You never know in which state the persons you're talking to, writing to, are. Give them a favour and make their lives easier. Hopefully they'll do the same to you as well one day!

Eventually, by simplifying actions on a website, you'll make it easier to support people who need help. You'll make it faster to develop new features as well.

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